Cancellation by attendee
- Cancellation of a Market must be received in writing via the email address: info@karakamarket.co.nz prior to Market day. If in the last 2 days before Market please also contact Gabbie on mobile.
- If you are unable to attend, a substitute attendee may attend the event instead, but you must contact Gabbie prior to Market Day.
- Any cancellations in the last 20 business days to market date will incur a $10 cancellation fee.
- If 20 business days or more to the Market date, you will receive a full refund.
- Cancellation for food and drink vendors- Must give at least 14 business days notice. If within 14 business days prior to market day you forfeit your stall fee.
- For non food/drink vendors-There will be no refunds for cancellations received within 7 business days to market date, nor for 'no shows' to the event.
- The Karaka Market will not be liable for any expenses incurred by attendees.
Cancellation by Karaka Market
- Karaka Market requires a minimum number of stallholders to go ahead. The Karaka Market reserves the right to cancel an event or to change the date, time or venue of any event.
- If an event is cancelled all fees paid will be refunded in full or a credit issued.
- If the date of an event is altered, we will contact you to offer either a full refund or a transfer of your registration to the revised date.
- We may suspend or cancel a registration if false information has been supplied. Under such circumstances the amount to be refunded (if any) is at the sole discretion of the Events manager and if any damage to site.
- Stallholders shall indemnify the Karaka Market against claims, demands, proceedings, suit costs, damages, expenses and losses whatsoever for damages that might occur to persons or property as a consequence of participation in the Karaka Market.
- Stallholders are required to ensure all equipment is properly anchored in the interests of public, Stallholder and staff safety.
Food vendors
If you are a food or drink vendor, please provide a copy of your food grade certificate. Please send through a clear copy of this for our records.
Cancellation for food and drink vendors - if within 14 business days prior to market you forfeit your stall fee. Must comply with food health and safety regulations. These include but are not limited to the following:
- All stallholders must have the means of cleaning hands by way of gel, wipes or water.
- Stallholders must make provision to cover all food if not packaged to stop cross contamination.
- All stallholders must maintain safe food practices in the handling and storage of food to prevent food borne illness.
- Care must be taken when transporting food to the market to stop cross-contamination.
- Tongs must be used to handle food. Do not handle food with gloves and be taking money at the same time.
- If a stallholder is cooking food at the market, the stallholder must ensure that the food is cooked through and served at the correct temperature.
Competition Policy
The Karaka Market endeavours to keep a good balance range of products at the market. However, there will be some competition. There is careful judgment in regard to the balance of stallholders at the market, allowing moderate levels of competition in the market. We cannot guarantee any stallholder protection from competition, but we will try to ensure that stallholder additions to the market are complimentary to what is already on offer. This means offering a range of styles, price ranges and allowing for speciality products.
Stallholders must first check with the market manager before selling new products.
This is to avoid clashes with other stallholders and also to help with promotion of new products. By attending the Karaka Market you enter an area where photography, audio and video recording may occur. By entering the event premises, you consent to any photography, audio recording, video recording and it's/their release, publication, exhibition, or reproduction to be used for promotional purposes, news, inclusion on websites, social media, or any other purpose by the Karaka Market and its affiliates and suppliers. Images, photos and/or videos may be used to promote similar Karaka Market events in the future, highlight the event and promote the work of the Karaka Market.